Privacy policy

Last updated: July 5, 2026

This Privacy Policy describes how Cloudmora (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from cloudmora.shop (the “Services”), or otherwise communicate with us.

We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understand how your information is collected and used.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you.

We may collect or process the following categories of personal information:

Contact Information: name, billing address, shipping address, email address, phone number
Financial Information: payment details, credit/debit card information, transaction details
Account Information: username, password, preferences
Transaction Information: order history, items viewed, cart and wishlist activity
Communications: messages and customer support inquiries
Device Information: IP address, browser type, device identifiers
Usage Information: browsing behavior and interaction with the Services

How We Collect Personal Information

We collect personal information from:

You directly (when you place an order, create an account, or contact us)
Automatically through cookies and similar technologies
Service providers (payment processors, shipping providers, analytics tools)
Third parties and partners where permitted by law

How We Use Your Personal Information

We use your information to:

1. Provide Services

Process orders, payments, and returns
Ship products and manage deliveries
Maintain and manage your account
Provide customer support
Improve user experience

2. Marketing and Advertising

Send promotional emails and offers
Show relevant ads and product recommendations

3. Security and Fraud Prevention

Detect fraudulent or suspicious activity
Protect our website and customers

4. Communication

Respond to inquiries and provide support
Send order updates and notifications

5. Legal Compliance

Comply with applicable laws and regulations
Respond to legal requests

How We Share Personal Information

We may share your personal information with:

Shopify and service providers (payment processing, hosting, analytics, shipping)
Marketing partners for advertising and promotional purposes
Business partners where necessary to operate the store
Legal authorities when required by law
In business transfers such as mergers or acquisitions

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve services.

To learn more, please review Shopify’s Privacy Policy:
https://privacy.shopify.com/en

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal data from children.

Security and Data Retention

We take reasonable measures to protect your personal information, but no method is 100% secure.

We retain personal information only as long as necessary for:

Order fulfillment
Legal obligations
Dispute resolution
Business operations

Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal data
Request deletion of your data
Correct inaccurate data
Request data portability
Opt out of marketing communications
Opt out of targeted advertising (where applicable)

To exercise these rights, contact us using the details below.

We will not discriminate against you for exercising your rights.

International Data Transfers

Your information may be transferred and processed outside your country. We use appropriate safeguards such as Standard Contractual Clauses where required.